Comprehensive Ear Care and Hearing Services in Essex

Hearing Tests

Our full hearing assessment is a 90-minute appointment that covers your complete ear health history alongside a range of audiometric tests, including speech in noise testing. Your audiologist will walk you through your results and discuss all available care options so you can make a confident, informed decision about your next steps.

We also offer six-month and annual review appointments to monitor your hearing over time and ensure any devices you wear are performing at their best. Review appointments are included as part of our hearing care packages.

Find out more about our hearing tests →

Tinnitus Management

If you are experiencing ringing, buzzing or other persistent sounds in your ears, our tinnitus assessment and management service can help. In a 90-minute consultation, your audiologist will assess your hearing and tinnitus in depth, identify practical strategies to help you minimise the effects, and explore whether hearing devices could bring additional relief.

Where hearing devices are recommended, we offer a 14-day free trial so you can experience the benefits before making any commitment. We will review and adjust your prescription during the trial period to ensure the best possible outcome.

Find out more about tinnitus management →

Ear Health Assessment

Our 60-minute Ear Health Assessment takes a thorough look at your ear health from start to finish. It covers a full ear health questionnaire, a detailed examination of your ear canals and eardrums using clinical or video microscopy, tympanometry to assess middle ear function, a hearing screening, and a referral to your GP or ENT specialist if required.

Earwax removal by microsuction or irrigation is included in the assessment if required at the appointment. If you need earwax removal and have wider concerns about your hearing, the Ear Health Assessment is the most efficient way to address everything in a single visit.

Find out more about our Ear Health Assessment →

Earwax Removal

Blocked or impacted earwax is one of the most common causes of temporary hearing difficulties. If earwax removal is all you need, we offer a standalone appointment without the full assessment. Our audiologists use microsuction or irrigation depending on what is right for your ears, both safe, clinical methods carried out in a calm and unhurried environment.

Standalone earwax removal appointments are available at all four of our Essex clinics.

Find out more about earwax removal →

Hearing Aids

As a fully independent practice, we are free to offer hearing aids from the widest possible range of leading manufacturers, including Phonak, Signia, Widex, Oticon, ReSound and Starkey. Your audiologist will recommend the solution that best fits your hearing profile, lifestyle and budget.

Our hearing aid packages range from Bronze to Diamond level, each with a different combination of features, warranty length and aftercare cover. All packages include our thorough fitting and fine-tuning process, and every hearing aid we supply comes with a 60-day money-back guarantee.

Explore our hearing aid solutions →

Hearing Aid Optimisation

Did you buy your hearing aids from another provider? We warmly welcome clients who have invested in private hearing devices elsewhere. Our hearing aid optimisation service is designed to ensure you are getting the very best from your existing aids, regardless of where you purchased them.

The service includes a full ear health check, a complete hearing health history review, earwax removal if needed, a thorough in-house service of your devices, a full hearing assessment, and a complete reprogramme of your settings followed by in-clinic sound tests and fine-tuning. Please note that we are unable to support hearing aids issued through the NHS, and a small number of devices may restrict software access, which we can confirm at the time of booking.

Find out more about hearing aid optimisation →

Aftercare

We believe that fitting your hearing aids is just the beginning. All of our hearing care packages include unlimited follow-up appointments, six-month device servicing and annual re-testing, ensuring your hearing is always supported as your needs evolve over time.

Our aftercare packages range from two-year warranty cover at Bronze level through to four-year warranty cover at Gold, Platinum and Diamond tiers. At Platinum and Diamond level, clients also receive two complimentary earwax removal appointments per year and cleaning and maintenance tools free of charge.

Find out more about our aftercare packages →

Hearing Aid Repair

If your hearing devices need attention, we offer a repair service starting from £55. Where replacement parts or accessories are required, we will always provide a written estimate for your approval before any work begins. Please note that out-of-warranty repairs may incur additional costs for manufacturer parts.

View our full price guide →