Customer Reviews

Hearing loss can be frustrating and disheartening, but you don’t have to suffer in silence. Starting with just a 90-minute consultation, we’ll offer you expert advice and hearing treatments to help get you on the road to improved hearing. Don’t just take our word for it though. See below what our customers have said.

”I can honestly say that the service is absolutely first class. Nothing is too much trouble.

What they've said about us

Here’s how our customers’ lives have changed through better hearing.

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”I don't think the service could be any better. I noticed improved hearing the same day as my hearing aids were fitted!
Mrs Woodruff

”My new aids are amazing! The birds sing again, and voices sound as I remember. My brain is less stressed trying to 'hear' again. Telephone conversations are so easy.
Dr E.D Gordon

”I cannot fault the service I have been given over the last 10 years. From the initial consultation to the aftercare, the service is brilliant. I wouldn't go anywhere else!
Adrian T

”A truly first class service, and one which I can recommend without reservation.
Fred Davidson

”What a fantastic service! Toni you are a credit to your employer and profession... Thank you so much.
Mick Tucker

”Excellent advice and service provided.
Brue Doy

”Wonderful treatment. Such a lovely atmosphere. You are a super bunch of people and i have already recommended you to two friends.
Shirley Duly

”Quick appointment, friendly and professional service. Very pleased!
Bethany Humphries

”Good, helpful service in a pleasant environment. Highly recommended.
Rosemary & David Evans

”Very clear and well-explained advice. Very friendly.
Kellie Thornton

“Excellent customer service. Very friendly staff and excellent service.”
Jennifer Tsiamala

And here’s some more…

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The Hearing Care Centre in Colchester have brought new life and energy to me by introducing the new Widex hearing aids. They gave me a three-week trial, which enabled me to explore the great new experience that was now available from these aids. The hearing aids were a big step forward from my previous aids. After the trial, I was committed to upgrading! The birds sing again, voices sound as I remembered them, and music is a joy again.
Dr E.D. Gordon

“

I have now been a customer of the hearing care centre for nearly six years now and am now on my second set of phonak hearing aids. I can honestly say that the service is absolutely first class. Nothing is too much trouble. The staff are always really friendly and polite I would recommend them to anyone.
Adrian Tadman

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Saw Debbie today after being fitted in with an urgent appointment. She was so lovely and helpful and soon identified the problem. I have been attending the HCC for many years now and wouldn't go anywhere else. As soon as you walk through the door the welcome is evident.

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I would thoroughly recommend The Hearing Care Centre. I had a very informative hearing test with Toni who was amazing. Very professional but efficient and friendly too. My elderly mother had a hearing aid fitted here last year and is thrilled with it and the aftercare service. She also has regular microsuction with Toni. We can’t speak highly enough of Toni and the rest of the lovely staff at the hearing centre. Thank you!
Mrs C A Knight

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I received lots of support and advice in my journey to find hearing aids suitable for my needs. My new hearing aids are comfortable and make my hearing much clearer with less feedback from my hearing aid. The service was perfection, although Debbie tried to make it even better! 😁
Janice P